Please check the following…
Make sure the SwingTIP sensor is paired to your mobile device. Click here for specific instructions on how to pair your iOS or Android mobile device.
Make sure that you’re hitting a ball with the club. The SwingTIP sensor needs an “impact” to occur before it can analyze the swing aspects and reproduce a swing shape.
If all else fails, reset both the SwingTIP sensor and the mobile app. For the SwingTIP sensor, press and hold the power-button on the top of the SwingTIP sensor for 7 seconds. For the mobile app, shut down and restart your mobile device and then re-open the SwingTIP app.